Peace is not the absence of conflict, but the ability to cope with it.
- Dorothy Thomas
How a cup of tea can improve your negotiations in The CMA Learning Blog, May 2016
Speckled Frogs and the need to be right in The CMA Learning Blog, May 2016
Win Win in negotiation: Myth or misunderstood in The CMA Learning Blog, March 2016
The Power of Tim Tams in The ARA Retailer (Australian Retailers Association), February 2016.
A case study of the negotiations between Coles and Cambells Arnotts and the impact of alternatives in negotiation.
Negotiation: learn from the small stuff in The CMA Learning Blog, September 2015
If it’s broken, fix it – don’t throw performance reviews away in The CMA Learning Blog, August 2015